CLPHA Housing Is Summit 2020: Operationalizing "Resident-Centered" Values

Jun 12, 2020
A growing body of evidence validates the role of agency and engagement in a person’s wellbeing. Both traditional healthcare and public health experts are seeking to implement person-centered approaches to outreach, care, and measurement. While many housing organizations are committed to resident-centered approaches, operationalizing this value in the daily business of managing real estate, running services, and reporting to investors/funders presents challenges. SAHF is working to understand how housers can better facilitate greater resident agency, voice, and power in an effort to support resident wellbeing. SAHF will share key learnings from our work and facilitate a discussion and peer sharing on these topics.
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